Resources

Through a self-administered survey, parents whose children were subject to statutory child protection intervention were asked about their satisfaction with aspects of service delivery. The survey was conducted in two waves during 2016.

Systematically obtaining client opinions about human services is a mechanism to give a voice to clients in performance measurement, and is essential to continuous improvement and ongoing quality assurance. It is also consistent with the principle of recognising service users as active agents in interventions and promoting their autonomy.

In 2014 and early 2015 Family Inclusion Strategies in the Hunter Inc (FISH) held two landmark research and practice forums designed to explore the importance of family inclusion in child protection and out of home care practice and of family relationships for children in care. The forums included the voices of parents and carers with children in care and dramatically highlighted the need for this research. The research team was formed following those events.

The Toolkit was commissioned by First 5 LA’s Partnerships For Families, Los Angeles, USA as a quick and easy guide to help support and sustain parent engagement. It provides how to’s for implementing three powerful strategies communities can use to maintain and grow parent engagement work that is already underway: Creating a Parent Engagement 1) Roadmap, 2) Checklist and 3) Support Network.

The review seeks to define successful participatory processes that may influence service and policy design and lead to improved outcomes for families and children experiencing disadvantage in Brisbane. Exemplars of parental engagement models most relevant to the Giving a Voice to Vulnerable Families project have been outlined through these findings.

How child protection services engage with parents ultimately affects the outcomes for children in the system, including safety, permanency and wellbeing. This overview documents international and Australian examples of good practice in engagement, support and advocacy for parents who have contact with child protection systems. Report prepared for Anglicare Tasmania.

"A key commitment in Supporting Families Changing Futures, Our Way represents a fundamental shift in how child protection, family support and other services work with, and for, Queensland’s Aboriginal and Torres Strait Islander children and families." Queensland Government statement.

"This action plan sets the foundations for change and will put us on a new track to ensure all Aboriginal and Torres Strait Islander children and young people in Queensland grow up safe and cared for in family, community and culture."

"This kit is intended to provide you with information only. If you have a legal problem, you should seek legal advice from a lawyer. South West Brisbane Community Legal Centre believes that the information provided is accurate as at 1st July 2016."